We understand that sometimes things don't work out and you need to return your purchase.

If you are looking for a different item, we are happy to offer you a direct exchange if the item you want is available. Simply check our online shop to see if the item is still available. Call us or send us a WhatsApp message and we will be happy to reserve it for you.

We make the return process as easy as possible. Simply fill out the return slip included in your package and send it back to "Dotty & Dan, Am Markt 7, 16356 Werneuchen". We accept returns within 14 days of the delivery date.

Please note that it may take up to 7 days for us to fully process your return. But don't worry, we'll keep you updated every step of the way and make sure you get your refund as quickly as possible.