We understand that sometimes you change your mind about your purchase, and that's okay. However, Mrs. Dotty politely asks that you keep the items or returns in the same condition as you received them from us. This means that we will accept returns in a clean and undamaged condition within 14 days of the original delivery date.

Once we receive your returned goods, we will carefully inspect them to ensure they meet these criteria. This process may take up to one week.

Once your return is processed and accepted, we will send you an email with instructions on how to proceed with your refund or exchange. If you have any questions or concerns, please do not hesitate to contact our customer service team.