Payment by invoice?
You can pay by invoice via our partner Klarna. You must transfer the invoice amount within 14 days of receiving the shipping confirmation. You will receive the payment details directly from Klarna.
Why can't I select my preferred payment method?
If your desired payment method is not available at the moment, we will be happy to help you by phone, WhatsApp or Facebook Messenger. However, this can usually be due to the following points.
- Your billing and delivery addresses are not the same because you want to have your order delivered to a packing station. This may mean that purchasing on account is not possible.
- Your billing address could not be verified by the payment service provider, please check your details.
- In order to make a sustainable and economical decision, we reserve the right to only enable certain payment services for orders above a certain value. This is often due to higher costs, return rates or risks for us.
Has my return arrived?
At Dotty&Dan you can pay using the following providers:
- Apple Pay
- Google Pay
- Klarna invoice
- maestro
- Mastercard
- PayPal
- ShopPay
- Klarna Instant
- Visa
- Prepayment / bank transfer