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January 26, 2023
Why was the credit card payment declined?

We're sorry that your credit card was declined for your order. There could be a few reasons for this. One...

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January 26, 2023
Which payment methods are accepted?

You can choose between Visa and MasterCard PayPal Invoice with Klarna Instant bank transfer Bank transfer

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January 26, 2023
How is VAT shown?

VAT will of course be shown separately on the invoice.

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January 26, 2023
Where can I find the security code on my credit card?

You can find the three-digit security code on the back of your credit card.

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January 26, 2023
How can I pay for an order with Apple Pay?

Unfortunately, we do not currently offer payment via Apple Pay. We will be happy to inform you about our available...

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January 26, 2023
How can I pay for an order with Google Pay?

Unfortunately, we do not currently offer payment via Google Pay. We will be happy to inform you about our available...

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January 26, 2023
How does the payment method “on account” work with Klarna?

Shopping at Dotty&Dan is easy and stress-free. After you place your order, you usually have 30 days from the invoice...

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January 26, 2023
Will I receive confirmation of receipt of payment?

We would like to point out that we only send payment confirmations if you have chosen the payment method "bank...

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January 26, 2023
Can I get an invoice in my company's name?

We regret to inform you that we do not currently offer business accounts at Dotty & Dan. However, we are...

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