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Why was the credit card payment declined?
We're sorry that your credit card was declined for your order. There could be a few reasons for this. One...
Read MoreWhich payment methods are accepted?
You can choose between Visa and MasterCard PayPal Invoice with Klarna Instant bank transfer Bank transfer
Read MoreWhere can I find the security code on my credit card?
You can find the three-digit security code on the back of your credit card.
Read MoreHow can I pay for an order with Apple Pay?
Unfortunately, we do not currently offer payment via Apple Pay. We will be happy to inform you about our available...
Read MoreHow can I pay for an order with Google Pay?
Unfortunately, we do not currently offer payment via Google Pay. We will be happy to inform you about our available...
Read MoreHow does the payment method “on account” work with Klarna?
Shopping at Dotty&Dan is easy and stress-free. After you place your order, you usually have 30 days from the invoice...
Read MoreWill I receive confirmation of receipt of payment?
We would like to point out that we only send payment confirmations if you have chosen the payment method "bank...
Read MoreCan I get an invoice in my company's name?
We regret to inform you that we do not currently offer business accounts at Dotty & Dan. However, we are...
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