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Within what period of time can I return an item?
You can return your items to us within 14 days of the delivery date.
Read MoreDo I have to pay for return shipping?
We want to make sure our customers are completely satisfied with their purchase. However, if for any reason you need...
Read MoreHow can I complain about items?
At Dotty&Dan, customer satisfaction is our top priority. If for any reason you are not satisfied with your order, you...
Read MoreHow can I be sure that I have placed my order correctly?
At Dotty & Dan, it's important to us that your shopping experience is as easy and convenient as possible, which...
Read MoreHow can I track my order?
Of course, you want to know where your package is on its way to you. That's why we make sure...
Read MoreWhich countries do you ship to?
We're sorry that we are unable to offer delivery to Austria at this time as guidelines have changed. However, we...
Read MoreCan I have my order delivered to a parcel shop?
We offer our customers the option of having their orders delivered to a parcel shop of their choice. This allows...
Read MoreCan I change my delivery address after ordering?
Things and plans sometimes change unexpectedly. If you haven't received a shipping confirmation email for your order yet, we will...
Read MoreCan my delivery address differ from my billing address?
Sometimes you want your order to be delivered to a different address than the one where you receive your invoices....
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