Filters
How do I measure my body measurements correctly?
We want to make sure that your clothes at Dotty&Dan fit perfectly. To achieve this, it is important that you...
Read MoreWhere can I drop off my return package?
You can choose any shipping company and shipping option that works best for you when sending your return. However, please...
Read MoreWhat do I do if my item was damaged during shipping?
We understand that it is annoying to receive a damaged package and we apologize for the inconvenience this has caused....
Read MoreWhat happens to my returns after I send them back to you?
We understand that sometimes you change your mind about your purchase, and that's okay. However, Mrs. Dotty politely asks that...
Read MoreYour return is not displayed in the order overview?
It's important to us that you have easy access to your order history, so we're working hard to provide you...
Read MoreIs it possible to exchange a returned item directly?
We understand that sometimes things don't work out and you need to return your purchase. If you are looking for...
Read MoreHow long does it usually take for a return to be credited to me?
We know that returning an order can be a hassle, so we strive to make the process as smooth and...
Read MoreTo which address should I send the return?
Please send your return to: Dotty&Dan At the market 7 16356 Werneuchen
Read MoreWill I receive confirmation of receipt of my return?
Once we receive your return, we will try to process it as quickly as possible. This can take up to...
Read More